Divora Bakes is committed to delivering fresh cakes, cookies, breads, and baked goods safely and on time. This Shipping Policy explains how orders are processed, shipped, and delivered.

Order Processing

All orders are processed after successful payment confirmation. Custom and bulk orders may require additional preparation time. Order processing time will be communicated at the time of order placement where applicable.

Delivery Areas

We currently deliver within selected locations as displayed on our website during checkout. Availability of delivery services depends on your location.

Delivery Timelines

Estimated delivery time will be shown at checkout. While we strive to meet the promised timelines, delivery may be affected by traffic, weather conditions, public holidays, or other unforeseen circumstances.

Same-Day & Scheduled Delivery

Same-day or scheduled delivery options may be available for certain products and locations. Availability will be displayed during checkout.

Shipping Charges

Shipping or delivery charges, if applicable, will be clearly displayed before order confirmation.

Delivery Attempt

Our delivery partner will attempt delivery at the address provided by you. If the recipient is unavailable, a re-delivery may be attempted or the order may be cancelled. Additional charges may apply for re-delivery.

Incorrect Address

Divora Bakes is not responsible for delivery failures due to incorrect or incomplete address details provided by the customer.

Damaged During Transit

If your order arrives damaged, please contact us within 24 hours of delivery with clear photographs of the product and packaging.

Order Tracking

Tracking details, if available, will be shared via email or WhatsApp once your order is dispatched.

Contact

For shipping-related questions, please contact us at [email protected].