Welcome to Divora Bakes. By accessing or using our website https://divorabakes.in/ and purchasing from us, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use our website or services.
Use of Website
Divora Bakes operates an online platform offering cakes, cookies, breads, and other baked goods. All content on this website including text, images, logos, graphics, and product descriptions are the property of Divora Bakes and may not be copied, reproduced, or used without written permission.
User Information
Users must provide accurate, complete, and current information when placing orders or creating accounts. You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.
Orders & Acceptance
All orders placed through the website are subject to acceptance and availability. We reserve the right to cancel or refuse any order for reasons including product unavailability, errors in pricing or product information, or suspected fraudulent activity.
Product Representation
Product images shown on the website are for reference only. Actual products may vary slightly in design, color, or decoration due to the handmade nature of baked goods.
Pricing & Payments
Prices displayed on the website are in Indian Rupees (INR) and inclusive of applicable taxes unless stated otherwise. Divora Bakes reserves the right to change prices at any time without prior notice. Payments must be made through secure third-party payment gateways. Divora Bakes does not store card or banking information.
Delivery
Delivery timelines provided are estimates and may vary due to location, weather, traffic conditions, or unforeseen circumstances. Divora Bakes is not responsible for delays caused by third-party delivery partners.
Cancellations, Refunds & Replacements
Once an order is confirmed, cancellations or modifications may not be possible. Refunds or replacements will be considered only in cases of damaged, incorrect, or missing items, reported within 24 hours of delivery with photographs.
Limitation of Liability
Divora Bakes shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.
Changes to Terms
We reserve the right to modify or update these Terms and Conditions at any time. Continued use of the website after changes indicates acceptance.