Last updated: February 5, 2026

At Divora Bakes (“we,” “us,” or “our”), accessible from https://divorabakes.in/
, your privacy is important to us. This Privacy Policy explains what personal information we collect, how we use it, with whom we share it, and your rights regarding that data.

By using our website or services, you agree to the collection and use of information in accordance with this policy.

Information We Collect

We collect the following types of information:

a. Personal Information

You voluntarily provide this information when you:

• Place an order for cakes, cookies, breads, or other products
• Create an account
• Subscribe to our newsletter
• Contact customer support

Examples include:

• Name
• Email address
• Billing and shipping address
• Phone number
• Payment information (processed securely via third-party payment gateways)

b. Non-Personal / Anonymous Data

We automatically collect certain information through cookies and analytics:

• Browser type
• Device type
• IP address
• Pages visited
• Time spent on pages

This data helps us improve the website experience.

How We Use Your Data

We use your information for:

• Order processing: To fulfill your orders and deliver products.
• Account management: To maintain and personalize your user account.
• Communication: To answer inquiries, send order updates, promotional offers, and marketing emails (you can opt out any time).
• Website improvement: To understand usage patterns and improve our services.
• Security purposes: To detect and prevent fraud and protect our users.

Cookies & Tracking Technologies

We use cookies and similar technologies to:

• Keep you logged in
• Save preferences
• Analyze site performance

You can control cookies through your browser settings, but disabling cookies may affect the website experience.

Third-Party Services

We may share your information with trusted third parties who help us operate the website and provide services, including:

• Payment gateways (e.g., Razorpay, PayPal)
• Shipping partners
• Email marketing platforms
• Analytics providers (e.g., Google Analytics)

We do not sell your personal data to external marketers.

Data Security

We follow industry-standard security practices to protect your data. However, no internet transmission is 100% secure, so we cannot guarantee absolute protection.

Children’s Privacy

Divora Bakes does not knowingly collect personal information from children under 13. If you believe such information was collected, contact us, and we will promptly delete it.

Your Rights

Depending on your location, you may have the right to:

• Access your personal data
• Correct or update information
• Request deletion of your data
• Restrict or object to certain processing

To exercise any rights, please contact us using the details below.

Changes to This Policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top will reflect changes. Continued use of our services after modifications means you accept the revised policy.

Contact Us

If you have questions about this Privacy Policy, please reach out:

📧 Email: [email protected]
📍 Address: 1st Floor, No. 13, 3rd Cross Street, Kalaimagal Nagar, Ekkattuthangal, Chennai – 600032, Tamil Nadu, India